Page - Reopening Safety Guidelines
The Castle in the Sand Hotel is Now Open!
We are excited to welcome back our guests under new approved safety guidelines to offer you a break to come stay here with us at the beach. We are committed to taking every health precaution above and beyond requirements to allow our doors to reopen on May 22, 2020.
The Castle in the Sand Hotel is an easy drive to destination for our loyal guests during a time where air travel is not preferred. We are uniquely able to offer full kitchens and kitchenettes in a large portion of our oceanfront rooms. The majority of our rooms also have private balconies which are also oceanfront. This allows for you to come get a dose of fresh air by the ocean, but also greatly limit your exposure to other people. We have a large spacious beach that can serve as a much anticipated opportunity to be outside and in the ocean while maintaining a safe distance from others. Additionally, we have a pet-friendly property at The Barefoot Mailman so you do not have to leave your furry family members behind. We know many of you have had a difficult few months and may need this visit now more than ever. We are committed to offering this opportunity to you at the highest level of precautions available to us.
We understand these are confusing times which require flexible options and therefore have reduced our cancellation policy to only 48 hours notice for stay dates in the range of May 22, 2020 – June 30, 2020.
Reservation lines are now open to answer all your questions; however, before you call we recommend you please read the following changes that will be implemented property wide in adherence with all current Maryland COVID-19 regulations.
Personal Protective Equipment
Maryland State mandates all persons inside must be wearing a mask over their nose and mouth. We will request that you comply everywhere on property, except outside and in the comfort of your own hotel room. Our staff will be wearing masks in sync with the CDC guidelines as well. The front desk will also have a clear barrier between staff and guests at all times.
Every single staff member will have his or her temperature checked at the beginning of each shift to ensure no one with symptoms comes on property. We encourage your family to do the same before you come see us on your arrival date.
We are requesting that everyone observe a 6 foot distance between themselves and other guests at all times. We will have spacing clearly marked around the front desk as well as Coconuts Carry-out for your convenience. There will also be directional lines to show flow of traffic to allow everyone to stay 6 feet apart.
All public spaces will be sanitized in a constant rotation every hour. There will be hand sanitation products throughout the property for guests to use as often as you would like. The rooms will undergo a new two-step deep cleaning process to ensure the highest standard of sanitation occurs between each guest. All nonessential room items will be removed like guidebooks, notepads, and accent pillows.
Under the current Maryland regulations this moment, we are complying by not offering children’s activities or live music. The pool is now open in accordance with the Maryland reopening guidelines.
Coconuts will be opening at 5pm on Friday, May 29 offering our full menu outdoor dining and full bar alcohol service. We have expanded our seating into the sand volleyball court to allow for minimum 6 feet between all tables. The Coconut’s Beach Servers will be on the beach starting Saturday, May 30 to take your lunch and drink orders right to you. We will be back to offer our famous 2 for 1 happy hour every day at 5pm, but we will limit wristband capacity so we suggest you come early, dine in, and enjoy the unique outdoor patio and beach service Coconuts has to offer.