Castle in the Sand

Check-in time is 3:00 p.m. for hotel rooms and 4:00 p.m. for our cottages, condominiums and townhouses. If you arrive early, you may stop in at the Front Desk to register your car and pick up your parking permit and have full use of The Castle’s amenities. However, to avoid a prolonged wait for your ocean city accommodations, please plan to arrive closer to the appropriate check-in time.

Parking is free and we guarantee one parking space per room. Parking is unassigned but we have a gated lot to ensure guest-only parking.  We also offer additional parking in our auxiliary lots. Additional cars should be registered at the front desk to receive a guest pass. Please be aware that overflow parking on our auxiliary lots is available on a first-come, first-served basis and is not guaranteed.

Changing rooms are located on the lower level of the swimming pool area. An outdoor shower is located next to the restroom at the pool. These facilities are available to guests who arrive prior to their check-in time, after check-out on your departure day, as well as during your entire Castle stay.

Castle Beach Stand is located directly on the beach right in front of Castle South, just over the 37th Street dune. Beach chairs, umbrellas and boogie boards can be rented here. They accept cash, or you may charge your rentals to your room. Rentals are by the day or by the week. For more information on Castle Beach Stand, click here.

Free wireless internet access is available in all of our oceanfront buildings, as well as in The Beach House Restaurant, Coconuts Patio, and Castle South Patio.

During peak season, Coconuts Beach staff will serve an extensive food menu and beverages during the lunch hours on the beach between the 36th and 38th Street blocks. Lunch hours are approximately 11 AM until 4 PM. Beach service is weather permitting. Please be advised that only alcoholic beverages purchased from Coconuts Beach Bar & Grill, which are served in our signature Coconuts logo cup, are allowed on the beach within The Castle in the Sand’s service area. Beer bottles and cans are not permitted on the beach. Outside alcoholic beverages are not permitted on the beach.

All units have a DVD player. There is a DVD library at the front desk. There is no fee for the DVDs. However, you will be charged for any movies that are lost or not returned to The Castle in the Sand Hotel front desk.

Our kitchens and kitchenettes in the oceanfront buildings, condominiums, cottages, and townhouses are stocked to meet your basic needs. We provide flatware, dishes, glassware, and basic cookware. Please plan to bring anything extra you require or prefer to have. All kitchens and kitchenettes have a stove, oven, refrigerator, toaster, microwave, and coffeemaker. Towels for washing and drying your dishes are provided. Dish soap is provided. Extras are given upon request.

Towel service is provided daily in the oceanfront buildings – Castle North, Castle South, and Waverley Castle as well as in the condominiums, cottages, and townhouses. Towels are provided for hotel guests inside the pool area for pool use. Towels are not provided at the beach so please plan to bring beach towels with you. Guest laundry facilities are located on the lower level of Waverley Castle at the southern end of the building. The machines are coin-operated and accept quarters only. Change can be made at the Front Desk. Coin-operated detergent dispensers are also available in the guest laundry room.

The Waverley meeting room is available upon request and reservations must be made with our Guest Services Specialist. We accommodate guest events from business meetings, to arts and crafts groups, and birthday and anniversary parties. Please call and ask to speak to our Group Sales Specialist for more information, rates, and accommodations.

We accept Visa, MasterCard, Discover, and American Express. Please note that we must have a valid credit card on file or a $400 security deposit if you choose to pay by cash, traveler’s check, or money order. THIS POLICY IS FIRM. Without a credit card on file, you will not be permitted to charge at the restaurant or bar, rentals from Castle Beach Stand, or movies to your room. The remaining balance on a reservation is collected at check-in. At check-in, we do not accept personal or business checks. If you plan to make payments by check, we must receive the check at least 10 days prior to your arrival to allow time for it to clear and process in our accounting department. View more information on The Castle’s hotel policies here.

Reservations must be canceled two weeks prior to your arrival to receive a full refund.  Deposits for canceled reservations are refunded in the form in which they are taken.

Rebooking is not automatic. If you would like to rebook, please ask at check-out or call after your stay. We can only rebook you in the same room type, for the same time period and same length of stay. You will receive a letter at the end of the year and at that time you will be able to amend your guest reservations.

The Castle in the Sand Hotel is the closest oceanfront hotel to the Convention Center. We are 200 yards from the Roland E. Powell Convention Center and Performing Arts Center. Please call for group or individual reservations if you will be attending an event at the Convention Center or Performing Arts Center.

In accordance with the Maryland Clean Air Act of 2007, all of our guest rooms are now non-smoking. However, smoking is permitted outdoors at the bar, on the patios as well as on balconies.

Carry-out food and beverage service is offered at The Beach House Restaurant, Take A Dip Ice Cream Shop, and Coconuts Beach Bar and Grill. Room service is not provided. For more information on Ocean City dining at The Castle, click here.